Is this the first time you buy? Need help?
How to buy a product?
All products listed in this e-shop can be bought. Those in stock, you will be sent immediately. Conversely, those who are not in stock at the time of your order, you will be sent as soon as our suppliers provide us. In the latter case, if the waiting time was longer than usual, you send an e-mail to confirm you still want to buy the product.
Afer sales service
In this e-shop put in a special care service for it to be optimal, especially for the purpose of supplying the absence of direct engagement with the client. Any question you have may be addressed to: [email protected]
Looking for other products
All products we sell are on the web. If you are interested in a product that is not in our catalog or have any suggestions for new products you would like to see in our store, you can write to: [email protected]
Upon receipt of your order, we will send you an e-mail with the total payable and our bank details so you can make the transfer. In this case, the goods will be sent after receiving the faxed proof of payment. Please, to expedite the shipment of your order, be sure to provide this proof by fax: +34 972514015. Before selecting 'transfer' as a payment method, we inform you that your bank may charge you a commission, which may increase the total amount of your purchase.
Credit Card Payment
The charge on your account will be made at the time of shipment. Do not be afraid to give your card: SSL (Secure Sockets Layer) ensures the transmission of this information from your computer to our server in a fully encrypted. For more information, remítete our section ‘Transaction security’. We accept payment by credit card, but in certain situations, we reserve the right to request payment by bank transfer.
Payment through PayPal: In this case the Bank does Paypal as an intermediary between the customer and us and is done by sending an e-mail to [email protected]
NOTE: We charges invoices in Euros, so you must use the change in the time of sending the order. As there is an interval of time between when we do the post and when the bank finally materialized this position in the customer's account, it can be affected by the change in currency exchange. This small difference in some cases be advantageous for the client, and other unfavorable and can not be controlled by us. As this difference in recovery is not dependent on us but the banks do not accept any liability in relation to this issue.